CATEGORY: Office 2010 Advanced

Outlook 2010 Essentials

Course Access: Lifetime
Course Overview

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. 
By the end of this workshop, you should be able to:
  • Open and close Outlook
  • Use the Outlook Interface, including the new Backstage view
  • Set up an e-mail account
  • View the Inbox
  • Send and Receive messages
  • View messages
  • Use Quick Steps
  • Reply to or forward messages
  • Delete e-mail
  • Ignore e-mail
  • Create and send a new message 
  • Address a new message
  • Create the body of an e-mail message
  • Attach files to messages
  • Mark an item as Read or Unread
  • Print messages
  • Create folders and use them to organize messages
  • Understand and handle Junk Mail
  • Create Rules for handling messages
  • Use Categories 
  • Flag items for follow-up

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