Self paced online
MICRO Learning Subjects

  • A.1. Administrative Skills
  • A.2. Personal Development
  • A.3. Career Development
  • B.1. Professional Customer Service
  • B.2. Human Resources
  • B.3. Leadership and Management
  • C.1. Strategy/Systems/Structure
  • C.2. Sales & Marketing

A. MICRO LEARNING SUBJECTS​

Focusing on Personal Development and Professional Orientation​

A.1. Administrative Skills

  • Administrative Office Procedures
  • Administrative Support
  • Archiving and Records Management
  • Basic Bookkeeping
  • Budget and Financial Reports
  • Business Writing
  • Meeting Management
  • Microsoft Access – Essentials
  • Microsoft Excel – Essentials
  • Microsoft Excel – Expert
  • Microsoft Outlook – Essentials
  • Microsoft PowerPoint – Essentials
  • Microsoft Word – Essentials
  • Microsoft Word – Expert
  • Organisational Skills
  • Supply Chain Management

A.2. Personal Development

  • Adult Learning – Mental Skills
  • Adult Learning – Physical Skills
  • Anger Management
  • Attention Management
  • Critical Thinking
  • Developing Creativity
  • Emotional Intelligence
  • Improving Mindfulness
  • Improving Self-Awareness
  • Increasing Your Happiness
  • Job Search Skills
  • Life Coaching Essentials
  • Managing Personal Finances
  • Managing Workplace Anxiety
  • mLearning Essentials
  • Personal Productivity
  • Public Speaking
  • Stress Management
  • Work-Life Balance

A.3. Career Development

  • Accountability in the Workplace
  • Assertiveness and Self-Confidence
  • Being A Likeable Boss
  • Business Acumen
  • Communication Strategies
  • Creative Problem Solving
  • Developing Corporate Behavior
  • Health and Wellness at Work
  • Manager Management
  • Managing Workplace Harassment
  • Negotiation Skills
  • Networking Within the Company
  • Personal Branding
  • Project Management
  • Project Management Practices (PMBOK)
  • Respect in the Workplace
  • Self-Leadership
  • Telework and Telecommuting
  • Time Management

Candidates earn attendance certificates from the Institute for each Micro-Learning Subject course attended.​

Note:
To qualify for the Mini MBA, six subjects must be completed from each Category – Time required is two hours per subject
Candidates have unlimited access to all online learning material.

B. MICRO LEARNING SUBJECTS​

Focusing on Customer Service Development and Professional Service Delivery

B.1. Professional Customer Service

  • Business Ethics
  • Business Etiquette
  • Change Management
  • Civility in the Workplace
  • Contact Center Training
  • Customer Service
  • Customer Support
  • Delivering Constructive Criticism
  • Handling a Difficult Customer
  • Safety in the Workplace
  • Teamwork and Team Building
  • Ten Soft Skills You Need

B.2. Human Resources

  • Business Succession Planning
  • Coaching and Mentoring
  • Conflict Resolution
  • Crisis Management
  • Employee Motivation
  • Executive and Personal Assistants
  • Facilitation Skills
  • Goal Setting and Getting Things Done
  • Interpersonal Skills
  • Leadership and Influence
  • Middle Manager
  • Office Politics for Managers
  • Performance Management
  • Servant Leadership
  • Supervising Others
  • Taking Initiative
  • Team Building For Managers
  • Team Building Through Chemistry
  • Virtual Team Building and Management
  • Women in Leadership

B.3. Leadership and Management

  • Conducting Annual Employee Reviews
  • Developing New Managers
  • Employee Onboarding
  • Employee Recognition
  • Employee Recruitment
  • Employee Termination Processes
  • Generation Gaps
  • Hiring Strategies
  • Human Resource Management
  • Measuring Results from Training
  • Millennial Onboarding
  • Office Health And Safety
  • Social Media in the Workplace
  • Talent Management
  • Train the Trainer
  • Universal Safety Practices
  • Workplace Diversity
  • Workplace Harassment
  • Workplace Violence

Candidates earn attendance certificates from the Institute for each Micro-Learning Subject course attended.​

Note:
To qualify for the Mini MBA, six subjects must be completed from each Category – Time required is two hours per subject
Candidates have unlimited access to all online learning material.

C. MICRO LEARNING SUBJECTS​

Focusing on Business Development and Business Successes

C.1. Strategy and Systems (Computer Basics)

  • Appreciative Inquiry
  • Collaborative Business Writing
  • Computer Basics (Part 1)
  • Computer Basics (Part 2)
  • Computer Basics (Part 3)
  • Cyber Security
  • Developing a Lunch and Learn
  • Digital Citizenship
  • Diversity and Inclusion
  • Entrepreneurship
  • High Performance Teams Inside the Company
  • High Performance Teams Remote Workforce
  • Knowledge Management
  • Lean Process and Six Sigma
  • Risk Assessment and Management
  • The Cloud and Business

C.2. Sales & Marketing

  • Body Language Basics
  • Call Centre Training
  • Coaching Salespeople
  • Contract Management
  • Creating a Great Webinar
  • Event Planning
  • In Person Sales
  • Internet Marketing
         Fundamentals
  • Marketing Basics
  • Media and Public Relations
  • Motivating Your Sales Team
  • Multi-Level Marketing
  • Networking Outside the
         Company
  • Overcoming Sales
         Objections
  • Presentation Skills
  • Proposal Writing
  • Prospecting and Lead
         Generation
  • Sales Fundamentals
  • Social Intelligence
  • Social Learning
  • Social Media Marketing
  • Telephone etiquette
  • Top 10 sales secrets
  • Trade show staff training

Candidates earn attendance certificates from the Institute for each Micro-Learning Subject course attended.​

Note:
To qualify for the Mini MBA, six subjects must be completed from each Category – Time required is two hours per subject
Candidates have unlimited access to all online learning material.

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