Terms &


  1. About this agreement and terms of use

Please go through the edugator.co.za website and online services’ terms of use. It is to protect you when you use the website and online services.

  1. Purpose of edugator.co.za, the Website and users of the service

Edugator.co.za.co.za is a collaboration between organisations who realised that due to the Covid-19 pandemic, an affordable, quality and comprehensive teaching and learning platform is needed to connect all possible role players in educating learners.

As the Covid-19 pandemic and the lockdown imposed on all are causing financial havoc in our industry, the edugator.co.za Founding users of the service realised that the industry, specifically the medium to smaller stakeholders, and even individuals such as Event Staff and Artists, will need all the possible assistance to kick start activities again.

  1. Registration

There are two main categories for registration purposes.

The first category is for Educators, including teachers, lecturers, facilitators, tutors etc, who render a service or who deliver services within the teaching and learning environment or have skills/products available in course format.

The second category is Learners, including school pupils, students, home or self-study learners, etc., who need an Educator as a service provider to support their education.

Educators, or their employer, registers a paid account and invite their Learners into their learning environment at edugator.co.za. Parents of learners also access free of charge.

Educators may make their contact information available to gain more learner clients free of charge, including contact details and services/courses they are offering. However, edugator.co.za does not promise to provide learners to educators who use this service.

There are short courses available on edugator.co.za in the eCommerce section. As new services are introduced, enrolled users on the system will be informed.

  1. Your user profile

Is the user’s responsibility to complete the personal profile and to keep it updated in order to receive communication.

  1. Setting up a secure user profile 

When you register as a user on edugator.co.za, you must choose a username and password. It is the user’s responsibility to keep the username and password secret and to change the password often for better security.

Should you forget your password, you can self-recover it here. It is however your responsibility to immediately change the temporary password again when logging in.

  1. Protecting your user profile 

You must protect the information you use for your user profile. Do not give anyone else access to your information or to your account. edugator.co.za has the right to treat any person using your information as a user you have given permission to act on your behalf.

You therefore accept full responsibility for all activities that occur on your online user profile and account.

  1. Looking after your information 

Be careful you respond to emails. If you get an email that looks like it is from edugator.co.za that asks you to give personal information or to confirm your profile information by clicking on a link, do not click.

A ‘phisher’ or ‘spoofer’ most likely sent the email – these are people or organisations who try to access your account by dishonest means. Responding to phishers or spoofers puts you and your personal information at risk.

We at edugator.co.za as organisation, the management and/or our employees/representatives are not responsible for anything that happens if you respond to an email sent by a phisher or a spoofer.

  1. Your personal information is important 

The servers that edugator.co.za run on and our staff are audited for security and we will do our best to protect your personal information.

When you register, edugator.co.za will ask you to agree that edugator.co.za can use your personal information that you share on the website. You have the right to refuse, but you cannot use the edugator.co.za website and online services without agreeing to share your information.

  1. Use of the website and services 

Use the website honestly and with integrity, as dishonest behavior of whatever nature may lead to immediate termination of your membership at the sole discretion of the edugator.co.za management team with no refunds or recourse to such guilty subscribed members.

You must use the edugator.co.za website and online services only for the purposes intended herein.

  1. Downtime 

We have a 99.99% system up time, but it may happen that the website may be unavailable due to website and online service updates. We at edugator.co.za will tell you about these delays before they happen if edugator.co.za knows about them beforehand.

  1. Electronic Communication, Storage and Legal Action

The staff at edugator.co.za usually communicates with users using the online messaging services. A system generated email will follow for your convenience. You may unsubscribe to the automated email sending service.

All documents and information you send to edugator.co.za will be electronically stored in the cloud. Some information might be stored with reputable third cloud service providers who have agreed to keep your information highly secure and confidential.

By uploading documents you give permission that other users may view and download these documents for the intended purpose as defined by the context of the upload.

Some documents uploaded by yourself and stored on the edugator.co.za or approved/ contracted third party systems may include certificates and other which may have expiry dates. It remains your responsibility to replace such expired documents in time. We at edugator.co.za do not take any responsibility for the correctness of your documents uploaded and stored, or any responsibility for the fact that some documents have expired.

We at edugator.co.za also do not take any responsibility for any false, fraudulent or incorrect documents, or any other information uploaded by users. We therefore do not take any legal or other responsibility in terms of claims due to such documents, or any conduct by users of the service for any matter. Any such claims by other parties against users of the service will be against such users and not against edugator.co.za.

The system or we at edugator.co.za might send you emails, SMSs, notifications or other electronic messages. We accept that these communications are received within 24 hours of edugator.co.za sending them.

When edugator.co.za communicates with you, we will take all reasonable steps to protect your personal information and maintain confidentiality and information security. This includes in some cases using encryption technology.

We at edugator.co.za cannot guarantee the confidentiality or security of any information you send to edugator.co.za by email, you therefore use email to provide your information at your own risk.

  1. Log off after each session 

You must log off after each session. edugator.co.za is not responsible for any losses or changes to your profile and uploads of whatever nature regarding your information or other if you do not log off.

  1. Using third-party services 

Third-party or external service and hardware suppliers are used to help with hosting and managing certain aspects of the edugator.co.za website and online services.

We at edugator.co.za aims to ensure that sub-contractors and partners comply with the edugator.co.za privacy policy and widely accepted security standards, and they will be held responsible if they do not meet these standards.

  1. Linking to third-party websites

The edugator.co.za online services may have links to ‘third-party’ or external websites. edugator.co.za provides these links only for your convenience. Trade names/marks and content are the property of the third-party.

By including links, edugator.co.za does not imply that edugator.co.za supports the linked website, their business or security practices, or that edugator.co.za has any association with the people who run it.

As edugator.co.za does not control linked third-party websites. edugator.co.za is therefore not responsible for anything on them, including information, content, links, material, or changes.

We at edugator.co.za does not have to pay you for any damages, direct loss, or consequential loss (loss that follows from an action) if you:

  • Rely on content provided by third-party websites as part of the edugator.co.za online services. It may contain errors or have incomplete information;
  • Give information to or receive information from any third party on the edugator.co.za online services.
  1. The Edugator Academy

One of the services to edugator.co.za users is the Educator Academy, which is linked to third party service providers (associates) such as iLoveLearning.co.za and ProfessionalityInstitute.com. Based on specific membership and subscriptions, members will have access to courses in the Academy. The purpose of these courses is to allow members to build up specific skills that could be to the benefit of the member and his/her business. Some of these short courses may be free based on specific subscription, and some for a fee to members.

  1. No guarantee about content and information on online services

We at edugator.co.za aims to make sure that the content and information on the website and online services are complete, accurate and up-to-date.

However, edugator.co.za does not guarantee:

  • that the products and services on the website and online services will meet your needs;
  • the content and information on the website and online services are complete or accurate;
  • that content provided by users during registration and profile updating are correct and up to date.

You use the content and information on the website and online services entirely at your own risk and free will.

The terms of service and use may change at any time without any negotiations with any of the users of the service as content on the website and online services may change from time to time. We therefore have the right to change any content or information we provide on the website and online services, including products and services, and any terms or conditions relating to them. If needed edugator.co.za will inform you of important changes within a reasonable time.

We at edugator.co.za are not responsible for your use of the website and online services. You are responsible for how you use the website and online services. Edugator.co.za will not refund or pay for any claims as a result of your use of the website and online services.

We at edugator.co.za are not responsible for content from external sources. You accept that some of the information, content, tools or materials on the website and online services come from external sources. We at edugator.co.za are also not responsible for any information or content that you receive from these external sources.

  1. Intellectual property 

Subscribers to the edugator.co.za service holds all the rights to all intellectual property in the content used on the edugator.co.za website and online services. In other words, we at edugator.co.za, hold or claim no copyright to information that subscribers place on the edugator.co.za website and online services, except if indicated to the contrary.

South African and international law protects this intellectual property.

Unless permission is given in writing, you may not copy or share the content, information or pictures from the edugator.co.za website that you do not own. If you copy, share or change any of the intellectual property, edugator.co.za has the right to claim money from you (known in law as damages). edugator.co.za can also claim for loss of profits and loss of business.

You cannot consider anything on the website and the online services as giving you a right to use any of the intellectual property from edugator.co.za, the holding partners or EduCators who make use of the service without there written permission. This includes any intellectual assists including but not limited to copyrighted materials, logos, slogans and trademarks. If edugator.co.za, the holding partners or EduCators who make uses of the service succeeds with its claim against you for the unauthorised used of intellectual property, you agree to pay all legal costs on the attorney and own client scale (this means our actual legal fees and money paid on our behalf).

  1. Professional Conduct

By registering your profile on the edugator.co.za Website yourself and your business commit yourself in principle to:

  • Provide services reliably, dependably, accurately, confidently and in an ethical manner to any of the other users of the service of edugator.co.za as well as the edugator.co.za community at large;
  • You commit to respect all persons, cultures and customs and serve regardless of political or religious standpoint, race, creed or nationality of the recipients and without adverse distinction of any kind;
  • You commit to communicate assurance and earn trust and confidence;
  • You commit to be responsive, caring and spend time for providing individualized attention;
  • You commit to care for the effectiveness of physical facilities, equipment, personal appearance and communications and your environment;
  • You commit to objectively and truthfully communicate your ability to serve to the extent you are capable of;
  • In this, you hold yourself accountable to other edugator.co.za users of the service, your business partners, shareholders, employer, customers, clients, colleagues, other stakeholders and society at large.
  1. Use of edugator.co.za logo on own website

To show your commitment to professionalism, subscribed members who applies will be allowed after approval to display the edugator.co.za logo on their own websites, with a direct link to the edugator.co.za website, as well as to a link to your own signed Professional Service Code Certificate on your website. After approval, the edugator.co.za logo with terms of use will be made available in the correct format and size, and a certificate will be prepared for display.

  1. Termination of users of the service

Take note that the use of edugator.co.za is at the sole discretion of edugator.co.za management. We at edugator.co.za can terminate this agreement and your users of the service at any time.

  1. Each part of this agreement is separate

If anything in this agreement is found to be illegal, invalid or unenforceable, then only the illegal, invalid or unenforceable part of the agreement no longer applies. The rest of the agreement will stay in place.

  1. South African law applies

The laws of the Republic of South Africa govern this agreement.

  1. Domicilium

The domicilium citandi executandi for each party is defined as each parties’ respective email address and all mails sent by us at edugator.co.za or our representatives will be considered as received and served.

  1. Waivers:

Any waivers or relaxation of the terms and conditions as set out by edugator.co.za in accordance with this agreement or any other agreement, shall in no way prejudice edugator.co.za or keep it from exercising any of its rights.

  1. Amendments:

The management of edugator.co.za reserves the right to amend this agreement and terms and conditions at any time without having to negotiate such changes with any of the users of the service. Use of the edugator.co.za directly implies acceptance. Users of the service will be prompted to accept any amendments to the terms and conditions when logging in, and should such amended terms and conditions not be accepted, your non-acceptance will serve as a notice of cancellation from your side, and will be treated as such with a full calendar month notice where applicable.

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